AI Chatbots & Assistants
Grounded AI Chatbots & Assistants
Website, product, and internal assistants that answer from your knowledge (RAG) — and complete tasks.
Support and guidance on demand
We design chat assistants backed by retrieval (RAG): they search your docs and policies, cite sources, escalate when unsure, and use tools when users need more than an answer.
Customer & product chat
Deflect tickets and guide users with answers grounded in your content.
RAG knowledge grounding
Private document Q&A with citations from manuals, policies, and wikis.
Internal assistants
Help employees find process answers without hunting through folders.
Tool use
Let assistants take authenticated actions via APIs — not just chat.
Customer & product chat
Deflect tickets and guide users with answers grounded in your content.
Internal assistants
Help employees find process answers without hunting through folders.
RAG knowledge grounding
Private document Q&A with citations from manuals, policies, and wikis.
Tool use
Let assistants take authenticated actions via APIs — not just chat.
Customer & product chat
Deflect tickets and guide users with answers grounded in your content.
RAG knowledge grounding
Private document Q&A with citations from manuals, policies, and wikis.
Internal assistants
Help employees find process answers without hunting through folders.
Tool use
Let assistants take authenticated actions via APIs — not just chat.
Why chat + RAG together?
A chatbot without your knowledge invents answers. RAG without a clear chat experience is hard to use. We ship both as one capability: helpful conversations grounded in your documents.
Top challenges we solve
Hallucinated replies
Retrieval, citations, and escalation keep answers auditable.
Scattered knowledge
We ingest PDFs, DOCX, and knowledge bases into a searchable index.
No escalation path
Humans stay reachable when confidence is low.
Conversation as interface
Done right, chat becomes a productive layer — grounded in your knowledge, not a gimmick widget.
See related work
Selected case studies connected to this capability area.
Frequently asked questions
Is RAG included?+
Yes — document ingestion, retrieval, citations, and access control are part of how we build serious assistants.
Website only or also Slack/Teams?+
Both are possible — channels depend on where your users are.
Can it take actions (book, update)?+
Yes — with authenticated tools and clear confirmations.
More in AI & Intelligent Systems
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